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| Home > Home Entertainment > Customer Service > Shopping Online > Terms and Conditions of Sale |
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These terms and conditions of sale ("Terms and Conditions of Sale") explain your rights and obligations in relation to any purchase, order, receipt, or delivery of any product from Bose Limited, Bose Corporation, and its subsidiaries or affiliates ("Bose") through this Bose.co.uk website ("website"). Contact Details Our registered address is: Bose Limited, 1 Ambley Green, Gillingham Business Park, Gillingham, Kent, ME8 0NJ. Telephone number: 0870-741-4500. Fax number: 0870-741-4545. Registration number: 1187672 VAT number: GB 204 5557 80. You can write to us at our registered address above or via email at info_uk@bose.com. Delivery Standard Delivery
Express Delivery
Postage and packing charges to the United Kingdom are:
For multiple products purchased at the same time, you will be charged the postage and packing amount for the individual product with the highest postage and packing cost. Free Shipping promotions only refer to Standard Shipping. Express delivery will always be charged at the full cost. All Express Delivery charges for orders delivered more than 3 working days from date of order will be refunded on request. The charges and terms for postage & packing and delivery are subject to change without notice. Price and Payment Terms For orders placed on this website, Bose accepts: Visa, Mastercard, American Express, Delta, and Switch. For information on other methods of payment please call 0800-085-9021. Prices are subject to change without notice. Bose are not responsible for typographical errors. Payment Options When placing an order on this website, you may elect to pay in full or, if your total order meets the minimum amount shown below, use our convenient payment plan with no interest charges from Bose. A debit/credit card is required for the payment plan and subject to status. An initial deposit of 20% of the total is due at the time of order followed by four equal monthly payments charged to your debit/credit card. Minimum order total for the payment plan is £275, excluding P&P. Monthly payments will be charged each month over a 4-month period. In the event that the product is returned, the deposit is fully refundable. In the event of a late payment, credit/debit card company interest charges may apply. The payment plan is only available in the UK and Ireland and cannot be combined with any other offer or applied to previous purchases. Other restrictions may apply. Bose Factory Outlet financing may differ. The product price, VAT and postage & packing costs are spread evenly across the deposit and each payment. Payment(s) may be rounded to the nearest pence. Bose will dispatch your product order upon receipt of the deposit payment (subject to availability). Price and/or payment plan subject to change without notice. Satisfaction Guarantee In the event that you wish to return the product purchased on this website during the 30 day trial period, please contact Bose Customer Services on 0800-085-9021 or write to info_uk@bose.com. Product must be returned in its original condition. Warranty We offer a two-year guarantee against defects in materials or workmanship. If your product is not satisfactory in accordance with the terms of the warranty, please contact Bose Customer Services on 0800-085-9021 or write to info_uk@bose.com. Limitation of Liability These limits do not supersede your statutory rights. For products purchased on this site, except for claims of personal injury or death, the maximum liability of Bose shall not exceed the actual purchase price of the product. Bose shall not be liable for special, incidental, consequential, or indirect damages. Other Information We advise you to print a copy of your order for your information in the future. UK Customers If you purchased any BOSE® product in the UK from this website, any contract between us will be governed by English law and the courts of England and Wales will have non-exclusive jurisdiction over any disputes arising out of or in connection with this contract. All dealings, correspondence and contracts between us will be made or conducted in the English language. You may have other rights granted by law and under the website and these Terms and Conditions of Sale do not affect these.
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