SoundTouch® Series II wireless adapter

Sold from 2015 – 2017

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Cannot connect a Bluetooth device

If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try.

Clear your Bose product memory of previously-connected Bluetooth® devices.

Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device. For more information, see Clearing the product memory of paired Bluetooth devices and Connecting a Bluetooth device.

Try connecting a different Bluetooth® device.

If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.

Refer to help content for the product to which this accessory is connected.

Since this accessory adapter only works when connected to a host product, select the host product below for more help.

CineMate 120
CineMate 130
CineMate 220
CineMate 520
Lifestyle 135 II
Lifestyle 135 III
Lifestyle 235 II
Lifestyle 235 III
Lifestyle 525 II
Lifestyle 525 III
Lifestyle 535 II
Lifestyle 535 III
Lifestyle SoundTouch 135
Lifestyle SoundTouch 235
Lifestyle SoundTouch 525
Lifestyle SoundTouch 535
SoundTouch 120
SoundTouch 130
SoundTouch 220
SoundTouch 520

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