SoundLink Color Bluetooth® speaker II
Sold from 2016 – present
Setup and Use
Connecting other products
- Scrolling through other paired devices
- Pairing with a Bluetooth® device
- Selecting the audio output device on a Mac®
- Connecting to multiple Bluetooth® devices
- Selecting the audio output device on a PC running Windows Vista®
- Selecting the audio output device on a PC running Windows® XP
- Adding another music source
- Pairing your Bluetooth® device with NFC
Care and maintenance
- Poor sound quality from an aux device
- Paired Bluetooth® device will not connect to the speaker
- No audio from the aux device
- Poor sound quality from a Bluetooth® device
- Speaker will not turn on when using battery
- No audio from a Bluetooth® device
- Cannot pair speaker with Bluetooth® device
- Speaker will not turn on when connected to AC power
Product guides and manuals
Owner's guide support
Download and install the Bose Connect App
- Unlock the full potential of your product.
- Free app compatible with most Apple® and Android™ systems
- Easily pair your mobile device with your speaker
- Easily connect and switch between multiple mobile devices
- Disable voice prompts
- Keep your speaker up to date with the latest software
- Customise speaker settings, like voice prompt language and auto off
Service and Repairs
At Bose, we’re dedicated to better sound and better service. Our goal is to provide you with exceptional service for your Bose products and systems. If you experience a problem with your Bose product at any time, we’re ready to help.
Do you need help with your product?
For additional assistance with your product, please contact us.
For the best possible service, please have your product nearby.