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What payment methods can I use?

For your convenience, we offer a wide array of payment methods to complete your purchase on Bose.co.uk.

Credit/debit cards
The payment amount is authorized and held by your financial institution at the time you place your order. Your account is actually charged when your order ships.

Please note: Authorized and held amounts will not be available for other purchases. If an order is canceled, the authorization hold will expire in accordance with the terms of your bank or financial institution.

PayPal is a very safe and easy way to pay. You can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out in a few clicks.

Visa Debit
Visa Debit allows you to get more from debit. It works like your current debit card allowing you to safely pay for things directly from your bank account, but is accepted at more places when you shop online and around the world. When you use Visa Debit you are protected with Visa Layers of Security including Zero Liability, and when shopping online you are also protected by the Visa E-Promise.

For information on other methods of payment please call or email us.

When will I receive my order?

We endeavour to deliver your order within 3–4 working days. We strive to keep all products sold on bose.co.uk in stock, but high demand occasionally results in delayed delivery. Stock status is indicated on the product page and in your basket during checkout.

Free delivery and returns

We offer free standard delivery and free returns on all orders. Orders can only be delivered to an address within United Kingdom. To place an order on bose.co.uk you will need: United Kingdom billing address, United Kingdom delivery address and a credit/debit card or PayPal account linked to a United Kingdom bank account. Please note that we only deliver to domestic home or office addresses and not to PO box addresses.

What is the Bose return policy?

Try your Bose® product risk free. We're so confident you'll be delighted with it, we give you 30 days to make sure it's right for you. If you feel the product just isn't right for you, simply call us to arrange a return directly to Bose® within 30 days. We will collect the product from your home address – at our expense – and you will receive a full refund.

How is my information on bose.co.uk protected?

We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.