Sound
Controls
Setup
Microphone
If you don't hear enough low frequency audio from your product, the sound quality might be tinny, shrill or lacking fullness. To increase the bass response or reduce the treble response, try the following:
If your product seems to be set up properly but does not produce sound, try the following:
If the volume level heard from your product is faint or quieter than normal, try the following:
If the earbuds don’t respond to touch control, please try the following:
If you cannot start or complete an update on a Bose product or app, try the following:
If the microphone on your product does not pick up your voice or people cannot hear you talking when making phone calls with your product, try the following: