A pair of Black and Luxe Silver Bose Noise Cancelling Headphones 700 on a table with coffee, a book and a tablet

A message from our President and COO

Jim Scammon, President and Chief Operating Officer

When fiscal year 2020 began, we never imagined where it would lead us. The COVID-19 pandemic has changed daily life for all of us and taken a significant human and economic toll on the world. Global civil unrest following the tragic death of George Floyd emphasised that we have more to do in support of social justice everywhere. This year, more than any in recent memory, we’ve been reminded about how connected we all are and our shared responsibilities to one another and our communities.

As we navigate these unprecedented times together, upholding our sustainability commitments is one way we can make a difference today, and for future generations.

In fiscal year 2020, Bose has continued to make progress in our sustainability practices thanks to the passion and dedication of our employees. For example, our manufacturing plant in Tijuana, Mexico, achieved its sustainability goals of reducing energy use and waste for the third consecutive year. We completed the first phase of our effort to voluntarily remove potentially concerning substances from our products and packaging. Employees globally stepped up to take the lead in identifying and implementing opportunities and organising initiatives for their local communities.

In response to COVID-19, we took decisive steps to protect and support our employees, including enacting work-from-home guidance for those who could do their jobs remotely and furlough policies where possible to help bridge the gap and extend benefits for those who couldn’t. We also shifted much of our corporate-giving focus to support COVID-19 relief efforts.

In response to social injustice, we spoke up in support of the peaceful protests to protect basic human rights.

These are just a few examples of how we’re continuing to apply our sustainability principles into the way we work, and there are many more like them included in this 2020 Sustainability Report update. As you read through it, you’ll see why I am so proud of the steps we took last year in our journey—and especially proud of the talented, passionate people at Bose who made it possible.

Yours sincerely,
Jim Scammon
President and Chief Operating Officer