Free delivery & free returns

Headphones don’t turn on

  • Be sure the headset is powered on. Press the power/Bluetooth® button until it glows green, yellow or red (to indicate the current battery charge level)
Battery Indicator ActivityBattery Status
GreenMedium to full charge
AmberLow charge
Blinking redNeeds charge
  • If the battery indicator is blinking red, charge the headphones.  
    Note: The headphones do not play while charging 
  • Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC)

Was this helpful?


Thank you for submitting your comments.