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Bose QuietComfort Headphones

Sold from 2023 – present

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Using multiple Bluetooth® connections

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Switching between connected devices

  1. Pause audio on your first mobile device.
  2. Play audio on your second mobile device.
NOTES:
  • Your headphones receive phone calls from both devices, regardless of which device is playing audio
  • You can also switch between two devices using the Bose Music app. You can access this option from the Settings menu

Try disabling the Multi-point connection in the app

If you find that notifications from your secondary device interrupt your listening experience on your primary device, you can turn off Multi-point.

In the Bose app, go to Settings>Bluetooth Connections and toggle Multi-point connection to 'off'. This will disconnect your secondary device.


Note: You will only be able to connect to one device at a time. If you want to connect to two devices simultaneously, toggle Multi-point connection back to 'on'
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