Difficulty using Party or Stereo modes

Stereo and Party mode will not work if the other speaker you want to use is connected to another Bluetooth device.

In Party/Stereo mode, the Bluetooth device connects to the first product, then the first product connects to the second product. To prevent the products or device from disconnecting, keep them with Bluetooth range, which is about 33 feet (10 meter). This range, however, can be reduced by interference, like walls, metal, doors or other Bluetooth devices in the area. Check if the issue is resolved when your Bluetooth device and products are in close proximity.

Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.

When connecting two same-model speakers, give them different names to help distinguish between the two. For more info, see Renaming a product.

在 Bluetooth 裝置的 Bluetooth 功能表中，您將看到之前連接的 Bluetooth 產品的清單。您的 Bose 產品可能會在清單中出現一或多次 （這表示它可能會再次列為「LE-」）。選取產品的每個項目，然後選取 忘記、取消配對、刪除或類似選項將其移除。之後，請嘗試重新連接。如需更多資訊，請參閱連接Bluetooth裝置。

Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device. For more information, see Clearing the product memory of paired Bluetooth devices and Connecting a Bluetooth device.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.