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"Error Code 5" heard through speakers
This message appears if the there is too much movement of the ADAPTiQ headset or if the Acoustimass module receives info it cannot understand during the audio calibration process. To resolve this, try the following:
Keep the headset still during the ADAPTiQ audio calibration measurements.
During the ADAPTiQ audio calibration process, you are asked to move to different listening locations. At each location, keep the headset still while measurements are made and until prompted to move to the next location.
Disconnect and reconnect the ADAPTiQ headset.
Disconnecting and reconnecting the ADAPTiQ headset may resolve the issue.
Run ADAPTiQ again.
Restart the ADAPTiQ audio calibration from the beginning. For more information, see ADAPTiQ system setup and deactivation.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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