No audio from product

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Be sure the system volume is not turned down. Using the volume control, gradually increase the volume level.

If levels are not set properly, performance will suffer. Follow these guidelines when setting levels:

• Check the signal LED to be sure the input trim level is sufficiently set. The LED should be solid green, indicating a strong signal
• If the LED is not solid green, increase the channel volume level, stopping before the LED is red

For information on LED status, see Understanding LED indicator status lights and information. For informatoin on setting levels, see Gain Staging and Setting Input Levels.

A connection may have come loose or may be incorrect. Check all connections. For information on connecting the L1 system, see Setting up your product. For information on connecting a T1, see Connecting a ToneMatch mixer.

Check the power LED. If it is not illuminated or red, see Product will not turn on for the L1 system.

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more info, see Resetting your product.

Try different input cables using the same source and same channel. If this solves the problem, the original cables may be defective.

Connected a different audio source to determine if the issue is related to the source: If audio is being sent to your system from a a microphone, try a different microphone; if an instrument is connected, try a different instrument.

Condenser microphones require power that this system cannot provide.

Condenser microphones require phantom power to operate. If phantom power is off, turn it on. (Tip: You might hear a pop when phantom power is applied. To avoid a popping sound, turn down the system volume while applying phantom power.)