Intermittent audio from product
If the sound played from your product cuts in and out, plays inconsistently or is choppy-sounding, try the following:
Clear your Bose product memory of previously-connected Bluetooth® devices.
On the Bluetooth® device, remove all entries of your Bose product from the Bluetooth menu. Then, try connecting again.
Reset your product.
Replace the cables used to connect your product
If the issue occurs with a certain source, select it below for more help.
Built-in AM/FM radio
Built-in disc player
A device plugged in to the auxiliary input
Your product may need service.
Click here to start service