Set your summer vibe. Shop and save on selected products. SHOP
Stores Cart

L1® model I system

Sold from 2025 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Remote is intermittent or does not control your Bose product

If your Bose remote control does not work or only sometimes controls the functions of your Bose product, try the following:

Check the condition of the remote control cable.

Be sure nothing is broken inside either connection, and that there are no kinks or cuts. If the cable is damaged in any way, replace it.

Disconnect and reconnect the remote control cable.

The connector may not be properly seated, making the connection inconsistent

Replace the R1 remote control.

The remote control may have failed.