Sound is not heard from all speakers
If you're listening to audio on your product but cannot hear sound from all of the speakers, try the following:
There are no balance controls on your Bose product.
Try playing a song from artist, collection or music service.
Reset your product.
If the issue occurs with a device connected to the auxiliary input on the back of your system, here are some suggestions.
Try the following:
Your product may need service.
Click here to start service