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Resetting your product
A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
To reset the speaker:
- If a cable is connected to the USB-C port on the bottom of the speaker, disconnect it.
- Press-and-hold the Power button on the bottom of the speaker until power indicator to the right of the USB-C port turns off.
It may be necessary to hold the button for up to 15 seconds.
To restore the speaker to its factory settings:
- Power on the speaker by pressing the power button on the bottom of the speaker.
- Simultaneously press-and-hold the volume up and volume down buttons until the power indicator on the bottom of the speaker quickly blinks white four times.
The speaker will reboot, power on, and state that it is ready to connect.