Resetting your product
A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.
There is no factory reset for this product
Other helpful articles that might resolve your issue:
Reset the charging case
- Insert a thin paper clip or pin into the opening on the back of case next to the USB jack
- Push into the case until you feel a click.