"Product Activation Failed" appears in Bose app during setup

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service