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Bose USB Link button does not work
If you push the USB Link button and it does not respond or perform the function as expected, try the following:
Make sure you are not in a meeting when pressing the USB Link button for any function
The Bose USB Link will not respond in order to avoid interrupting a meeting.
Reset the Bose USB Link
Unplug the Bose USB Link for 30 seconds and try again.
Connect the product to another USB port.
Disconnect the product from the USB port in use and reconnect it to another port. Try using a port located elsewhere on the computer and/or bypassing any USB hubs, as the issue may be with the group of USB jacks or another device connected among that group.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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