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Bose Smart Ultra Soundbar

Sold from 2023 – present

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Grouped AirPlay speakers play out of sync

If you are playing music from an AirPlay device to a group of AirPlay speakers and a delay is heard between the speakers, try the following:

If playing from a group of AirPlay speakers, check if there is a mix or AirPlay 1 and AirPlay 2 speakers in the group.

If you have some speakers that support AirPlay 1 and some that support AirPlay 2, you can play them together as an AirPlay group by streaming via AirPlay 1 rather than AirPlay 2. When playing older and newer system together this way, audio among the systems might be out of sync. For multi-room sound that plays in-sync, group only AirPlay 2-compatible products.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Reboot your router.

Routers may need to be reset from time to time—much like rebooting a computer. Disconnect power from the router for 30 seconds, then wait for it to start up and connect. (Note: Any device connected to the Internet will be interrupted during the reset.)
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