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SoundTouch 20 wireless speaker

Sold from 2014 – 2023

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Deleting a My Bose account (iOS devices only)

If you have an Apple iOS device, you can close your My Bose account from the Bose app (this option is not available for Android devices). Closing your account will delete your entire My Bose account. You will not be able to access any Bose services or applications where you sign in with that account. This includes the SoundTouch app, the Bose Connect app, and the Bose app for smart soundbars and speakers. You may also lose some features of your Bose products that require these services or applications.

Close your My Bose account from the Bose SoundTouch app.

  1. Open the Bose SoundTouch app
  2. In the upper-left, tap the Menu icon ☰
  3. Tap Settings
  4. Scroll down and tap Close My Account. This will open the account cancellation page in your device's web browser
  5. Fill in the required fields, then tap Submit.
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