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Short battery life
If the battery charge level drains at a faster rate than expected, try the following:
Be sure to open the battery doors on your hearing aids when not using them.
When batteries are inserted and the battery doors are closed on your hearing aids, they are powered on. To power them off and stop using battery power, just open the battery doors.
The batteries will discharge within about 10 days after removing the sticker.
The zinc-air batteries used by your product have stickers on them when new. Once you remove a sticker from a battery, that battery is activated. Even when ununsed, activated batteries will discharge within about 10 days. So, be sure to remove the stickers from new batteries only when you are ready to use them.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service