NEW PRODUCTS ARE HERE! CHECK THEM OUT.
Stores Cart

SoundWear Companion speaker

Sold from 2017 – 2021

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Charging the battery

Find out how to charge the battery in your product so you can use it on the go.

Connect the USB charging cable to a USB charging outlet.

  1. Plug the small end of a micro-USB charging cable into the micro-USB connector on the Bose product
  2. Connect the other end of the charging cable to a powered USB outlet on a computer or wall charger:
    • The product emits a tone when connected to power
    • There are 5 white LEDs near the power switch. The current charge level will blink while the others below it remain solid white
    • When charging is complete, all 5 battery LED's will remain solid white while charger is connected.
Battery status lights
•○○○○ - 0% - 20%
••○○○ - 20% - 40%
•••○○ - 40% - 60%
••••○ - 60% - 80%
••••• - 80% - 100%
Was this article helpful?
Submit
Thank you for your feedback!