NEW PRODUCTS ARE HERE! CHECK THEM OUT.
Stores Cart

A20 aviation headset

Sold from 2024 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Wearing and adjusting your product

Proper fit is important for product comfort and performance. Get tips on how to properly fit and adjust your product.

Here are some guidelines to fit your headset.

Proper fit on your head is important both for comfort and optimal noise-reduction performance.

Wearing the headset

  1. Use the L (left) and R (right markings above the earcups to orient the headset properly
  2. As you put the headset on, adjust the earcups so the cushions complete surround your ears
  3. Adjust the headband so it rests gently on top of your head
  4. A low, rumbling sound or frequent, brief losses of noise reduction may indicate an improper fit or blocked earbud ports
  5. During a long flight, you may feel a slight pressure point, which can be relieved by adjusting the headband position. As you use the headset, you'll develop a sense of how it should sound and feel, which can help while adjusting it
  6. Make your final adjustments with the headset powered on in a noisy environment. In very loud conditions, such as during takeoff, you may experience a brief reduction in noise cancelation as the headset compensates for a momentary pressure change.

Microphone placement

Microphone placement is important for clear communication. With the headset on your head, make these adjustments:
  1. Move the microphone boom until the microphone is level with your mouth
  2. Face the talk side of the microphone toward your lips
  3. Position the microphone 1/2" (1.5 cm) from your lips and slight off-center. Avoid contact with the microphone and your lips
  4. Try on the headset and test its operation before flight.

Clothing clips

The control module cable is fitted with two clothing clips. Use the clips to attach the headset cable to your clothing, a safety harness or an aircraft door pocket.