Remote from another product controls Bose system
If a remote other than your Bose remote is unexpectedly controlling your system, try the following:
If the other remote is programmable, try clearing and then reprogramming it.
If the other remote is a learning or universal remote, it may have been previously programmed to control your system. Try clearing that remote and then reprogramming it only for the devices you want it to control.
The 321 remote uses the same IR remote code set.
321 remotes share a common code-set with this product, and may control this console. Since the control console will always accept an IR command when sent, a 321 remote used in close proximity to this control console may inadvertently cause a command to be received. Move the 321 remote to a new location.
Disable IR Control
Turning IR Control off will help eliminate the possibility of other devices controlling the Bose system. For information on turning off IR Control, see Disabling IR Control
Move the conflicting products farther away from each other.
If the remote for your product and the other device control one another, try separating your product and the device so that the remote sensors on the product and device are in different areas.