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We are committed to competitive pricing – we will match qualifying lower prices from selected retailers subject to the conditions below.

Our promise to you

• If you find that a new and unused product, which is available to be purchased on Bose.co.uk, is available for purchase at a lower price (new and unused) from select authorised Bose resellers in the UK (John Lewis or Currys), you can request a price match from us.
• If you have purchased a new and unused product from Bose.co.uk and then find a lower price for that same product (again, new and unused) on our site (Bose.co.uk) or offered by one of the above-named resellers in the UK, you can, within 7 days of your purchase from Bose.co.uk, request a refund from us for the difference in price.

This price match promise is made by Bose Limited, 24/25 The Shard, 32 London Bridge Street, London, SE1 9SG (referred to herein as “we”).

How to request a price match or refund

To request a price match or refund, you must contact us through one of the options listed on our Contact Us page prior to making a purchase (if seeking a price match) or within 7 days of your purchase (if seeking a refund). You will be asked to provide your contact information and, if you are requesting a refund, proof of your prior purchase from Bose.co.uk. You will also be asked to submit an image of, or link to the current lower price. We will then review your request and verify the lower price. If your request meets the conditions of our price match promise as described on this page, we will, within 14 days of receiving your request, either match the price (if you have not yet made your purchase) or refund the difference to you via bank transfer (if you had already made your purchase from Bose.co.uk prior to your request). Matching a price means that we will, via the contact option that you have chosen for your request, offer to sell you the product at the verified lower price, provided that we have the product in stock when we complete our verification.

Applicable period

This price match promise applies until such time as we discontinue it by ceasing to promote it on Bose.co.uk. It only applies to: (i) price match requests made prior to that point; and (ii) refund requests where your original purchase from Bose.co.uk was made prior to that point. Refund requests may be submitted within 7 days of your purchase even if this promise is no longer published on our website.

Additional terms and conditions

• The product with the lower price must be new and unused. It must be the identical model as the one you have purchased or intend to purchase and it must (at the time of your request) be in stock and ready to dispatch from the shop where you have found the lower price, being either Bose.co.uk or one of the following authorised resellers: John Lewis or Currys.
• [“John Lewis” means John Lewis plc selling through Johnlewis.com (but not any third-party sellers offering products on this website), or any John Lewis branded bricks-and-mortar shop in the UK. “Currys” means Currys Group Limited or Currys Retail Limited selling through Currys.co.uk (but not any third-party sellers offering products on this website), or any Currys branded bricks-and-mortar shop in the UK.]
• Our price match promise does not apply to lower prices offered by resellers other than the ones mentioned above nor does it apply to lower prices found on Bose websites other than Bose.co.uk.
• The lower price must be inclusive of VAT and any delivery costs, and be valid at the time of your request. It will be compared to the price you have paid (or, if you have not yet made your purchase, the price you would pay at the time of your request) on Bose.co.uk inclusive of VAT and any shipping costs.
• A price match request (i.e., a request to sell you a product at another reseller’s lower price) cannot be made with respect to products which, at the time of your request, are out of stock at Bose.co.uk. Please note that even if a product is in stock at the time of your request, we can only match the price if the product remains in stock when we complete our verification (as described above). No other compensation will be granted if the product is out of stock.
• The lower price must not be the result of an obvious pricing error or misprint. It must not be a price that only displays on a website after a guest log-in or that is only available to certain groups of people (e.g., discounts related to membership programmes, student, military, teacher or first responder discounts) or that only applies if discount codes, coupons or loyalty points are used or if a specific payment method is used.
• The price match promise does not apply where the lower price is part of a financing offer, bundle offer, cashback offer or credit card offer. It does not apply if the lower-priced product is offered for free or if it is offered as a damaged product, an open-package product or a pre-owned, refurbished or reconditioned product. It also does not apply if the lower-priced product is advertised in limited quantities or if it is a clearance or discounted item or offered as part of a liquidation sale.
• A customer may not submit more than two requests under this price match promise in a 30-day period, and each request may only relate to a single unit of one product.

*Call us by 31 January 2027 to return products.

**Extended Christmas returns require product purchase direct from Bose.