It's important to clean your headset, the StayHear® tip and the fine mesh screen under the tip. This helps to ensure the best performance. Even a small amount of debris can cause the sound to fade or cut out altogether.
- To clean the headset, use a soft, dry cloth to wipe the surface carefully. Do not use liquids or sprays
- To clean the tip, gently peel it from the end of the earpiece. Wash the tip with mild soap and rinse it. Dry the tip using a soft cloth. Be sure the tip is dry inside before reattaching so water does not get into the headset
- To clean the wire mesh under the tip, gently peel the tip from the end of the earpiece. Lightly brush the mesh screen with a soft, dry cloth. Avoid pressing on the mesh, which could push debris through the mesh and into the headset