By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. Click here for more information on the types of cookies we use and how to change your cookie settings.

 
AVAILABLE FOR DISPATCH IN 1–2 BUSINESS DAYS WITH A 90-DAY RISK-FREE TRIAL AND FREE STANDARD DELIVERY FOR ORDERS OF £40 OR MORE
close
Cancel
Stores Cart
Stores

Microphone troubleshooting

Applies to:

Microphone not working

  • Make sure the headphones are securely plugged into the headphone jack of the smartphone
  • Make sure the microphone opening on the back of the Answer/End button is not blocked
  • Try another phone call or another smartphone

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Yes No
Submit
Thanks, we appreciate the additional feedback you’ve provided