To resolve this issue, please try the following:
No audio from a Bluetooth® device
Applies to:
- Make sure your device is connected to the speaker
- Make sure the speaker is not muted and the volume is up
- Make sure your Bluetooth® device is playing audio, and the volume is up
- Your Bluetooth® device may be out of range. Try moving it closer to the speaker
- Move your Bluetooth® device and/or the speaker away from other devices that generate electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers or other Bluetooth® devices
- If possible, turn off all other nearby Bluetooth® devices or disable their Bluetooth® functionality
- Turn the speaker off and back on