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Resetting your headphones

If the headphones are unresponsive, you can reset them. Resetting the headphones doesn’t clear settings or connected devices.

Follow these steps to reset the headphones:

Note: Do not connect the USB cable to the headphones until instructed to do so.

Disconnect all cables from the headphones

Connect one end of the USB cable to a USB-A wall charger or computer that is powered on

Press and hold the Power/Bluetooth button while connecting the small end of the USB cable into the USB-C port on the right earcup

Release the Power/Bluetooth button when the Bluetooth light blinks blue

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