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Speaker will not turn on when connected to AC power

Applies to:

Please try the following to resolve your issue:

  • Make sure your system is connected to a working AC (mains) outlet
  • Make sure you are using the Bose® power supply that was delivered with your speaker, or a Bose® accessory charger
  • If you are using a surge protector, try plugging directly into a working wall outlet

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