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Bose QuietComfort® 45 headphones

Sold from 2021 – present

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Controlling playback

The transport controls of your product (i.e. play/pause, stop and skip forward/back) can control the audio playing on the connected device. This is useful to conveniently control playback of the connected device right from your Bose product.

Headphone controls

Media playback and volume 

Function Headphones operation
Play or pause Press the Multi-function button (located between the volume buttons) once
Skip forward Double-press the Multi-function button (located between the volume buttons)
Skip backward Triple-press the Multi-function button (located between the volume buttons)
Volume up Press the + button. To quickly increase the volume, press and hold the + button
Volume down Press the button. To quickly decrease the volume, press and hold the button
 


Phone calls

The Multi-function button is located on the back of the right earcup. The microphone is located near the front of the right earcup. The Action button is located on the back of the left earcup.
 
Function Headphones operation
Answer or end a call Press the Multi-function button (located between the volume buttons) once
Decline an incoming a call Press and hold the Multi-function button (located between the volume buttons) for one second
Answer second call and place the current call on hold While on a call and a second incoming call is ringing, press the Multi-function button (located between the volume buttons)
Decline a second call and stay on the current call While on a call and a second incoming call is ringing, press and hold the Multi-function button (located between the volume buttons) for 1 second
Switch between two calls While two calls are active, double-press the Multi-function button (located between the volume buttons)
Create a conference call While two calls are active, press and hold the Multi-function button (located between the volume buttons) for 3 seconds.
Mute/Unmute a call While on a call, double-press the Action button
IMPORTANT: You must turn on voice prompts to hear when the headphones are muted.
This does not mute the microphone on the source device, only the headset. Therefore you will not see the microphone muted on the source device.
Note: Some of these functions may not be supported by all devices or apps



Noise Cancelling Modes

Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two noise cancelling modes: Quiet and Aware.
  • Quiet Mode allows you to block out distractions using the highest level of noise cancellation
  • Aware Mode provides full transparency and allows you to hear your surroundings while enjoying your audio. Choose your noise noise cancelling mode based on your listening preferences and environment
To switch between Quiet Mode and Aware Mode, press the Action button (located on the back of the left earcup).



Accessing Voice Control

You can use the headphones to access voice control on your mobile device by pressings and holding the Multi-function button (located between the volume buttons) for 1 second.
Note: You can’t access voice control while on a call.
 
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