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Certain Settings or System menu options unavailable
Depending on the source you've selected, some settings and/or functions may be unavailable. To get a better understanding, see these steps:
Check to see if the System menu can be displayed.
If the System menu cannot be displayed, see System menu does not appear on TV screen
Determine if the Settings menu can be displayed.
If the Settings menu cannot be displayed, see Settings menu does not appear on TV screen
When Audio Processing is set to Automatic, certain audio settings are not available.
If Audio Processing is set to Automatic, you cannot manually adjust Movie EQ, Range Compression or Mono Decoding. These settings will be automatically set and will not be shown in the settings menu. For more info, see Changing Audio Processing settings.
The Video Resolution setting changes the options available in the Settings menu.
In the System menu, when Video Resolution is set to Adjustable, video resolution options are available to select in the Settings menu. If Video Resolution is set to Fixed, the selectable resolutions are removed from the Settings menu. For more info, see Setting video resolution.
Reset your media center.
A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.
The MC1 Display Panel & MC1 Media Console may need service.
If the steps provided do not resolve your issue, the MC1 Display Panel & MC1 Media Console may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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