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SoundTouch 20 wireless speaker

Sold from 2014 – 2023

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Determining the IP address

An IP address is a set of numbers that a product uses to communicate on a network. This address can be useful for advanced setup or troubleshooting.

Use one of these methods to determine the system IP address:

Using the SoundTouch app

  1. Select Menu > Settings > About
  2. Select the desired system and copy the IP address from the System Info screen

Using the system display

  1. Power on the system
  2. On top of the system, simultaneously press and hold 5 and Volume – until Hold for system information appears on the display

  3. Wait until the countdown from 5 ends on the display and the system menu appears
  4. Repeatedly press Volume – until 2.3 IP Address appears, which shows the IP address

Using a Mac or PC

  1. Run Terminal (Mac) or Command Prompt (Windows) on a computer connected to the same network as the system
  2. Enter the command arp –a to display a list of IP addresses on the network and their associated MAC addresses
  3. Identify the system by its MAC address, then copy the IP address associated with it. If two IP addresses appear, copy bot
    Tip: While there is no set format for a Bose MAC address, some common addresses begin with 00-0C-8A or 08-DF-1F (series I), 08-DF-1F (series II), D0-39-72, 5C-31-3E, 6C-EC-EB, or 54-4A-16 (series III)

Using the router setting menu

  1. Log in to the router settings menu
  2. Navigate to the IP address table
  3. Identify the system by its MAC address, then copy the IP address associated with it. If two IP addresses appear, copy both
    Tip: While there is no set format for a Bose MAC address, some common addresses begin with 00-0C-8A or 08-DF-1F (series I), 08-DF-1F (series II), D0-39-72, 5C-31-3E, 6C-EC-EB, or 54-4A-16 (series III)
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