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Rhythmic chirping, ticking or beeping sounds from headphones
If you hear regularly occurring audio artifacts, like crackling, ticking, or squealing while using your product, try the following:
Make sure you are using the correct eartip size to ensure a proper and secure fit.
Using an eartip that is too big or small for your ears will affect audio quality and noise cancellation.
Make sure you are using StayHear+ eartips.
These headphones are designed specifically for use with StayHear+ eartips. Use of any other eartips, including original StayHear tips, will result in low audio, poor sound quality and/or reduced noise cancellation.
Your StayHear+ Tips should look like this:
Your StayHear+ Tips should look like this:
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service