90-DAY RISK FREE TRIAL, 2-YEARS WARRANTY AND FREE STANDARD DELIVERY FOR ORDERS ABOVE £40

Bose Sleepbuds™ II

Sold from 2020 – present

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Low audio from product

If the volume level heard from your product is faint or quieter than normal, try the following:

Be sure the openings on your Sleepbuds are clean and free of debris.

Check if anything is blocking any openings on your Sleepbuds, ear tips or the mesh grilles under the ear tips (i.e. ear wax, dust or other debris). For more info, see Cleaning your sleepbuds and charging case.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Reboot the Bluetooth® device.

Electronics might need to be reset on occassion to correct minor issues. This is typically done by shutting down the device, then powering it on again.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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