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Acoustic Wave® music system II

Sold from 2006 – 2018

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System pauses randomly when playing discs

If you system seems to do things on its own without your input (i.e. turning on/off, changing volume or sources), it might be receiving commands unintentionally from a nearby device or remote control. To resolve this, try the following:

Check for scratches, fingerprints or other physical damage.

The disc may be scratched or damaged which may prevent it from playing properly.

Remove the batteries from nearby remotes.

A nearby remote might be malfunctioning (i.e. a jammed button). Remove the batteries from other remotes in the area and check if the issue is resolved.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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