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Sound is not heard from all speakers
If you're listening to audio on your product but cannot hear sound from all of the speakers, try the following:
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Reboot the Bluetooth® device.
Electronics might need to be reset on occasion to correct minor issues. This is typically done by shutting down the device, then powering it on again.
Uninstall and reinstall the Bose Sleep app.
In case an issue occurred with the app or device running the app, uninstall the app, download and reinstall it, then try again.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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