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Cannot connect optical cable
If you have difficulty plugging in an optical cable to the optical digital audio jack on your system, try the following:
Be sure to remove the protective cap on the optical connector.
Optical cables have a protective cap on the connector. This cap must be removed before inserting the connector into its jack.
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To connect audio using an optical cable:
Connect an optical cable from the optical output jack on the TV to the OPTICAL IN jack on your soundbar.
Tip: You should feel a soft click when the cable is secured to your soundbar.
Tip: You should feel a soft click when the cable is secured to your soundbar.
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