"USB drivers not installed" message displayed
Your computer may show this message if there is an issue communicating with the Bose system that is connected by USB to the computer. To resolve this, try the following:
To avoid this error, only connect the SoundTouch wireless adapter to the computer when prompted by the SoundTouch app.
- Disconnect the USB cable from the adapter and from the computer
- Close the SoundTouch app
- Reopen the SoundTouch app
- Restart setup and wait until the app prompts you to connect the USB cable before connecting it.